Privacy Policy | HobbyX Store | Trading Card Game Store
  • Room 02, 20th Floor, President Commercial Centre, 608 Nathan Road, Mong Kok
  • Business hours: Monday to Thursday 2:00pm-9:30pm, Friday to Sunday 1:00pm-10:00pm

Privacy Policy

HobbyX Store Privacy Policy

This privacy policy explains how we collect, use and share your personal information when you visit or shop through "" (hereinafter referred to as "this website").

Personal Information We Collect

When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some cookies installed on your device. As you browse the Site, we also collect information about the individual pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."

The technologies we use to collect device information are as follows:

- "Cookie" is a data file placed on your device or computer, which usually contains an anonymized unique identification code. For more information on cookies and how to disable them, please visit
- "log files" used to track actions that occur on this website and collect information including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Electronic files such as "web indicators", "tags" and "pixels", which are used to record information about how you browse this website.
[[Insert description of other types of tracking technology used]]
In addition, when you shop or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number [[insert any other accepted payment type]] ), email address, and phone number. We refer to this type of information as "Order Information."

[[Insert any other information you collect: offline data, purchased marketing data/lists]]

The "personal information" mentioned in this privacy policy refers to device information and order information.

How do we use your personal information?

The order information we collect is generally used to complete the shipment of any order placed through the Site, including processing your payment information, arranging shipment, and providing you with an invoice and/or order confirmation. In addition, we will use this order information to:
to communicate with you;
To review orders for any potential risk or fraud; and to provide you with information or advertisements related to our products or services based on the preferences you have shared with us.
The purpose of our collection of device information is to assist in checking for any potential risks and fraudulent situations (especially your IP address), and in general to optimize and improve this website (for example, for customers browsing and To analyze how customers interact with this website, and to evaluate the effectiveness of marketing and advertising campaigns).
[[Insert other uses of device information, including advertising/remarketing]]
share your personal information

We will share your personal information with third parties so that we can use your personal information for the above purposes. For example, we use Shopify to power our web store. To learn how Shopify uses your personal information, please read more here: We also use Google Analytics to understand how customers use this website. To learn how Google uses your personal information, please read more here: To opt out of Google Analytics, you can go here:

Finally, we may also share your personal information in order to comply with applicable laws and regulations, respond to subpoenas, search warrants or other legally requested information requests, or to protect our own rights.
[[Include this section if using remarketing or targeted advertising]]
Behavioral Advertising As noted above, we may use your personal information to provide targeted advertising or marketing that we think may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative (NAI) educational webpage: -work.

You can opt out of targeted advertising by:
[[Include an opt-out link for any services used.
Common links include:
Additionally, to opt out of certain services, you may visit the Digital Advertising Alliance opt-out portal at

Do Not Track Please note that even if your browser sends out a "do not track" signal, the data collection and use methods of our website will remain the same.

[[Must be added if located in Europe or store has European customers]]

Your rights If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated or deleted. To exercise this right, please contact us using the contact information below.
In addition, if you are a European resident, we will take care to process your data for the purpose of performing a contract we may have with you (for example, if you place an order through this website), or to pursue the legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including Canada and the United States.

Data retention We will retain your order information for our records when you place an order through this website, until you ask us to delete such information.

[[Must include if age-restricted]]
Minors This site is not intended for individuals under the age of [[insert age]].

Changes We may change this Privacy Policy from time to time to reflect changes in practices or to respond to other operational, legal or regulatory reasons.
Contact Us If you require more information about our privacy practices, have any questions or wish to make a complaint, please contact us by email (, or by writing using the details below:

Room 02, 20th Floor, President Commercial Building, 608 Nathan Road, Mongkok, Kowloon, Hong Kong SAR, China